E-mail Buddy Troubleshooting

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I am sorry if you are having any difficulty with this E-mail Buddy service…  

The E-mail buddy is generally a very reliable service.

However, if you are not getting any results returned by E-mail Buddy, check that you are not searching on a very rare keyword.  Check the tool is working by searching for a common keyword such as “running” or “dogs”.  If you don’t get any results returned on a common keyword, there is a problem, please try the below steps to try and resolve the problem.   Thank you.

1. Try this Back-Up Page for the  E-mail Buddy Tool.  If this doesn’t work please try step 2.

2. Close the browser tab or window and open a new browser tab.  Sometimes the browser can “time out” and simply opening up a new browser window can resolve the problem.  If this does not help, try step 3.

3. Try a different internet browser.  The E-mail buddy should work in all browsers, but in-case your browser of choice is having a disagreement with my site, or the E-mail Buddy service, please try another browser.  If this does not help please try step 4.

4. Ok…Last Hope! Try  this Reserve Page for the E-mail Buddy Tool.  If this doesn’t work …. regrettably, please follow step 5.

5. E-mail Buddy Support Ticket.  I am very sorry that this is not working for you and I will do my best to resolve the situation as quickly as I can.  I appreciate your patience.

Please can you pass the following details to me in the contact form below.  Thank you.

1. Mac / PC,
2. Browsers tried,
3. Time of day and time zone of failed access attempt(s) – to help me trace error logs.

Thanks – I’ll get this fixed for you as soon as possible.

E-mail Buddy Support Ticket Request Form